We performed a comparison between Bitdefender GravityZone Ultra and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day. Similarly, users found the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Bitdefender GravityZone EDR offers varied ROI based on different situations. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Our users prefer SentinelOne Singularity Complete over Bitdefender GravityZone EDR. Users commended SentinelOne for its reliable threat resolution and valuable features including automated threat remediation and comprehensive event data analysis. Users found the pricing reasonable and reported positive customer service experiences.
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The setup is pretty simple."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"We like the dashboard, the console, the reporting. It's very easy to deploy."
"It was easy to set up."
"I like GravityZone's short implementation time. It takes only a day, at most."
"Bitdefender GravityZone EDR needs to be more stable."
"The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
"Sandbox Analyzer, HyperDetect, and EDR are valuable to our customers."
"It is stable."
"I have found Bitdefender GravityZone Ultra to be highly scalable."
"The 365 management and analytics from the cloud is another great feature."
"SentinelOne also provides equal protection across Windows, Linux, and macOS. I have all of them and every flavor of them you could possibly imagine. They've done a great job because I still have a lot of legacy infrastructure to support. It can support legacy environments as well as newer environments, including all the latest OS's... There are cost savings not only on licensing but because I don't have to have different people managing different consoles."
"The solution can search for hidden and dormant threats on encrypted traffic in your environment."
"The solution's in-place upgrades have been very helpful."
"It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way."
"The GUI is really easy to use."
"The Deep Visibility feature is the most useful part of the EDR platform. It gives us good insights into what is actually happening on the endpoints, e.g., when we have malicious or suspicious activity. We came from a legacy type AV previously, so we didn't have that level of visibility or understanding. For simplifying threat-hunting, it is extremely useful, where traditional techniques in threat hunting are quite laborious. We can put in indicators of compromise and it will sweep the environment for them, then they would give us a breakdown of what assets have been seen and where they have been seen, which is more of a forensics overview."
"SentinelOne's managed detection response service Vigilance Respond is convenient for companies like ours with small IT teams. If something happens on the weekend, SentinelOne steps in and resolves the issue. It's a false positive 97% of the time, but at least they're resolved instead of hanging around for us to find on Monday."
"The support needs improvement."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Making the portal mobile friendly would be helpful when I am out of office."
"ZTNA can improve latency."
"I haven't seen the use of AI in the solution."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"They need to improve their encryption capabilities."
"There was a bit of a problem deploying."
"The one thing that we are missing and want to see is user analytics. So, that is what I'm really interested in: behavior analytics and end user behavior."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"The cryptosystem could be improved a bit."
"While the solution is secure, it could have better integration."
"For many, the problems come mostly when they start tweaking or short-cutting - particularly for patch management."
"SentinelOne needs to provide more documentation for administrators and analytics."
"We are not utilizing all the features available with SentinelOne Singularity Complete, including the built-in XDR and Ranger, due to the substantial associated costs."
"It is difficult to manage users in SentinelOne."
"The previous vendor had a lot more features and capabilities under the license. For example, I lost DLP as Sentinel One does not have DLP."
"The ability to integrate this product with an antivirus solution would be welcome. Even consolidation with more security products, like Umbrella networking abilities etc. to provide more on this platform, that would be great."
"The solution should include USB blocking for specific machines."
"Since SentinelOne Hologram was an Attivo Networks product acquired by Microsoft, I have to install a different agent on endpoints for that product. It would be better if the same SentinelOne agent could be used for both the EDR and deception technology."
"SentinelOne Singularity Complete should focus on analytical data. Backend aggregation can make things faster in the front end."
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Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. Bitdefender GravityZone EDR is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, Intercept X Endpoint and Datto Endpoint Detection and Response (EDR), whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Bitdefender GravityZone EDR vs. SentinelOne Singularity Complete report.
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