We performed a comparison between BigFix and SanerNow CyberHygiene Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HCLTech, Kaseya and others in Patch Management."The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The solution is unbelievably scalable."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The most valuable feature of BigFix is the reporting tool and patching Windows."
"The most valuable features are patch management, software installation, and asset management."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
"The solution’s pricing could be improved."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"I'm looking for them to make big web UI improvements."
"I would like better support on the backend."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"IBM has not focused on the Web Reports capabilities."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
More SanerNow CyberHygiene Platform Pricing and Cost Advice →
BigFix is ranked 2nd in Patch Management with 91 reviews while SanerNow CyberHygiene Platform is ranked 12th in Patch Management with 1 review. BigFix is rated 8.6, while SanerNow CyberHygiene Platform is rated 10.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SanerNow CyberHygiene Platform writes "Advanced vulnerability Management solution with out-of-the-box integrations". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas SanerNow CyberHygiene Platform is most compared with Qualys VMDR, Tenable Nessus, Rapid7 InsightVM and NinjaOne.
See our list of best Patch Management vendors.
We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.