We performed a comparison between ManageEngine Endpoint Central and BigFix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, BigFix comes out ahead of ManageEngine Endpoint Central. While both solutions offer useful patch management and endpoint protection features, ManageEngine Endpoint’s lack of support for different operating systems, and the fact that not all of its features come in the same box, leave room for improvement.
"Autopilot is the most valuable feature."
"One of the best features is Windows Autopilot because if you change any of your devices, whatever security policies and compliance policies that applied can be easily migrated to the new devices. Windows Autopilot gives you that flexibility."
"The solution has reduced the risk of security breaches by 30%."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"Great for software update needs, operating system version updates, and security policy enforcement."
"Fortunately, now everything is streamlined into a single, unified platform."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"It's very straightforward."
"It's easy to use, not complicated."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"The best feature of BigFix is its multi-platform support."
"It's good for reporting hardware and software."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"All of Desktop Central's features are valuable, especially its simplicity."
"We use the product to know about our assets and manage remote support."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almost everything that we we need. So managing security ManageEngine configuration. It's we are very satisfied because it has the Telstra that's what we we need."
"The solution is definitely scalable."
"The solution is time-saving and resource-saving."
"Has good functionality and is user-friendly."
"The solution requires Mac support."
"There can be some added features, such as an improved dashboard. Any new feature that could be a benefit to our customers would be good."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"More integration with monitoring tools is needed."
"It's only good for a Microsoft environment."
"No option to do end-to-en macOS management. Slow implementation of policies."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"It could use better integration with Hypervisor products like VMware."
"In-place and OS upgrades can be improved."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"The product's remote access manager needs improvement."
"I would like to have the option to install the agent remotely."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"Some difficulties with setup for multiple locations."
"The performance sometimes lags a bit because the solution is demanding on system resources."
More ManageEngine Endpoint Central Pricing and Cost Advice →
BigFix is ranked 4th in Unified Endpoint Management (UEM) with 91 reviews while ManageEngine Endpoint Central is ranked 3rd in Unified Endpoint Management (UEM) with 59 reviews. BigFix is rated 8.6, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and ManageEngine Mobile Device Manager Plus. See our BigFix vs. ManageEngine Endpoint Central report.
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