We compared Acronis Cyber Protect Cloud and AWS Backup across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Acronis Cyber Protect Cloud is commended for its simplicity, intuitive management, incremental backups, and proactive defense against ransomware. AWS Backup is highly regarded for its flexibility and point-in-time recovery options. Users appreciate AWS Backup’s snapshot feature that allows them to back up applications to a secondary site.
Room for Improvement: Acronis Cyber Protect Cloud should focus on enhancing server performance, reporting capabilities, and remote restore capabilities. AWS Backup could enhance its reporting and visualization, user interface, encryption options, and troubleshooting indicators.
Service and Support: Acronis customer service received mixed reviews, with some users expressing dissatisfaction with the level of support received. Some users described AWS Backup's customer service as amazing, but others noted that AWS support may take longer to resolve complex issues.
Ease of Deployment: Acronis Cyber Protect Cloud has a simple setup that can be finished within one to two weeks, with deployment times varying based on the chosen modules. Users reported varying experiences setting up AWS Backup. Some said it took only a few minutes, but others said it could take up to 10 days.
Pricing: Acronis Cyber Protect Cloud offers different licensing options. Some customers find the cost to be high but manageable. AWS Backup’s pricing is generally regarded as reasonable and flexible. There are no licensing fees. Users are only charged for backup storage and data transfer. However, some users consider the model to be costly and complex.
ROI: Acronis Cyber Protect Cloud has demonstrated financial advantages. AWS Backup offers significant value by enabling backup restoration and readiness for unforeseen events.
Comparison Results: Acronis Cyber Protect Cloud is a simple, user-friendly solution offering advanced features like incremental backups and sophisticated ransomware protection. Still, Acronis has room to improve in areas like performance, reporting, support, and pricing. AWS Backup provides flexibility in services, point-in-time recovery, and seamless integration. At the same time, some users noted that AWS Backup requires specific configuration knowledge and has room for improvement in reporting and restore functionality.
"It provides quick backup recovery."
"The main strengths of Acronis lie in its cost-effectiveness, user-friendly interface, and comprehensive services."
"What I like best about Acronis Backup Cloud is the active protection feature that helps you protect your workload from ransomware attacks."
"Stability is a ten. No issues, no performance drops, and no crashes."
"The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along."
"Acronis Cyber Protect Cloud has very easy backup and recovery capabilities."
"I am impressed with the product's file-sharing feature."
"The most valuable feature of Acronis Backup Cloud is the ease of management."
"It is an easy-to-use solution."
"It also saves costs and is quick."
"When I was using an on-premises backup, there was an external hard drive or something like that. I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted. I had to wait for after-office hours to do something like that, but now I just have to send a mail. Within one hour, I have my restored file."
"It works well as a backup and as a service."
"I rate the tool's stability a nine out of ten."
"What I like about AWS Backup is its simple approach to a complex problem."
"AWS Backup's most valuable feature is that you can configure it remotely to create backups."
"It provides an easy data migration process from on-premise to cloud."
"It could be a little more user-friendly. The technical support also should be improved."
"The solution's provisioning of packages and how they are charged could be improved."
"The solution could improve by being more user-friendly."
"Technical support needs improvement. They are too slow to respond, and when it comes to backups, it's critical to deal with issues quickly."
"The agent stability needs improvement."
"The shortcomings in the solution can be overcome if the product improves in the area of completion time so that the restoration process does not take much time."
"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."
"Slow response from technical support."
"The notifications on the backup and on the mobile app could be more useful. If they could arrange notes or notifications properly and offer services for managing it in our region, it would be helpful for us."
"The initial setup of the solution is complex."
"To create a plan and for all the configuration, one has to do multiple steps, which could be organized in a much simpler way, making the user experience better."
"One improvement I would like to see in AWS Backup is the implementation of incremental backups."
"If AWS Backup were a hybrid solution that also supported on-premises backups then it would be very helpful, especially if you are doing a migration to the cloud."
"The solution's reporting features and restore features can be improved."
"There could be a centralized dashboard with a reporting feature notifying us of daily backup status."
"They should work on their visual capabilities."
Acronis Cyber Protect Cloud is ranked 11th in Cloud Backup with 43 reviews while AWS Backup is ranked 12th in Cloud Backup with 23 reviews. Acronis Cyber Protect Cloud is rated 8.6, while AWS Backup is rated 8.0. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of AWS Backup writes "Useful point-in-time recovery, highly scalable, and implementation straightforward". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, Veeam Backup for Microsoft 365, Synology C2 Backup, Veeam Backup & Replication and Druva inSync, whereas AWS Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Rubrik Go, AWS Elastic Disaster Recovery and Veritas Alta SaaS Protection. See our AWS Backup vs. Acronis Cyber Protect Cloud report.
See our list of best Cloud Backup vendors and best SaaS Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
