We performed a comparison between 42Gears SureMDM and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Great for software update needs, operating system version updates, and security policy enforcement."
"The technical support of Microsoft Intune is good."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"The Asset Management and Auto Pilot are valuable features."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"It's easy to manage and easy to configure."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"Stable product that's easy to set up compared to other MDM products."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"This solution is very dynamic. I can do what I need to do with it."
"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."
"The solution is stable and reliable."
"The solution's customer support is good."
"Stability-wise, I rate the solution a ten out of ten."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
"Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like."
"The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version."
"We can set custom deployments based on every available parameter in macOS."
"The most valuable features are the restrictions, Lost Mode, Self Service, and full implementation of anything Apple will let MDM manage."
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"The user interface and customization features are not the best and could be improved."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"The solution’s pricing could be made cheaper."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"The dashboards could be improved."
"The product is not so convenient to deploy or to configure."
"User creation on Mac must be improved."
"Jamf could improve versioning as in outright blocking OS upgrades OR improving maintaining every application’s update feature. As of now, only some apps, like Flash, have managed updates."
"The solution needs cheaper training."
"The list of applications for patch management isn't sufficient."
"I can only say that I would love to see a more customizable dashboard."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
"Patch Management needs work to be efficient."
"A dark mode would for sure be appreciated."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
42Gears SureMDM is ranked 13th in Enterprise Mobility Management (EMM) with 8 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. 42Gears SureMDM is rated 8.0, while Jamf Pro is rated 9.6. The top reviewer of 42Gears SureMDM writes "Helps to lock devices for professional use ". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". 42Gears SureMDM is most compared with SOTI MobiControl, VMware Workspace ONE, ManageEngine Endpoint Central and Hexnode UEM, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our 42Gears SureMDM vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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