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Zendesk review
Anita Orioma
Anita Orioma
Customer Success Manager at Mimshackworks Endeavors
Boosts response times and simplifies customer communication through user-friendly...
I use the customizable dashboards and reporting tools sometimes, and I get to automate using make.com and Zendesk. The benefits I have seen from using Zendesk include faster response times. As a CSM, faster response is the goal, which solves the customer's challenge in a timely manner. Zendesk offers that capability, which is beneficial.

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