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Zendesk review

BharatR
BharatR
Product Marketing Manager at a educational organization with 201-500 employees
An cloud-based customer service platforms sold on a software-as-a-service (SaaS)...
This solition helps me on improving customer service by addressing issues related to UI complexity, user experience, and feature requests based on feedback gathered from Zendesk tickets. For example, if customers express difficulty in navigating the platform or request new features, I use this information to make improvements and...

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