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Zendesk review
Prasanth MG
Software Engineer at a tech company with 11-50 employees
The solution has a lot of good APIs, but its stability could be improved
The data you get when logged in to Zendesk Support differs from the data you get when you programmatically query Zendesk Support through its API because of a sync time delay. You get a new ticket on Zendesk and are able to view it in your browser, but when our program queries it for new tickets, we won't get that ticket. That takes some...
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