free case study: Vincent Wischerath's unbiased review of Zendesk
Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE CRM Customer Engagement Centers case study, based on Vincent Wischerath's UNBIASED USER EXPERIENCE with Zendesk:
Where should we email your case study?
Zendesk review
Vincent Wischerath
IT Administrator at a real estate/law firm with 201-500 employees
Centralized tenant and employee requests have improved efficiency and reduced...
In my opinion, Zendesk could be improved by offering even more out-of-the-box functions since you are sometimes restricted when creating macros or automations. What also bothers me is that users cannot turn email notifications on or off themselves or adjust them, but this can only be specified by the admin. Additionally, there are really...
Since 2012, we've had 881,928 professionals use our research.
As seen in