free case study: an unbiased review of Zendesk

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE CRM Customer Engagement Centers case study, based on an UNBIASED USER EXPERIENCE with Zendesk:

Where should we email your case study?






Zendesk review

reviewer1627962
Sr. HR Reporting Manager at a comms service provider with 10,001+ employees
Makes it easy to connect back and forth, but doesn't have a secure way for sending...
We receive requests all across the enterprise, not just from HR employees. So, we work through that with the customer within Zendesk, and we communicate back and forth with them through the tickets. We also communicate with each other. We have a triage person who assigns a ticket to an analyst to complete the ticket. We get requests for a...

Since 2012, we've had 765,386 professionals use our research.

As seen in