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xMatters review
Incident and Major Incident Manager at a non-profit with 51-200 employees
Improves the mean time to resolve incidents and allows us to customize text...
The integration with Inform with xMatters is too customized. It should be a little bit more friendly. When you are not using the conference bridge from xMatters and you are using an external one, it is a little bit hard to get the person whom xMatters calls to jump directly to the external bridge. They need to hang up the phone and then get...
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