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BDRShield review
IT Consultant at a tech services company with 51-200 employees
Vembu as an organization failed to deliver on their StoreGrid software during the...
The vendor support service. Operating out of India and not really taking into account the time difference for support tickets meant we were getting responses to our support requests at midnight, when no one was at work to be able to address them. High priority issues which should have at most a 2 hour SLA were not responded to because the...
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