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TalkDesk review
Kages Michael
Kages Michael
Human Resources Manager at a marketing services firm with 10,001+ employees
Live call insights have boosted agent productivity and improved customer...
The best features that TalkDesk offers include live tracking of agent productivity, reporting of agent evaluations, and text analyzing calls agents have taken. Out of the features such as live tracking, agent evaluation reporting, and text analysis of calls, all the features that I mentioned are great, as well as the enabled AI agents to...

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