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SysAid review
MichaelZhang
IT Director at Guangdong Technion Institute of Technology
An ITIL-based service management system with powerful customisation features
I find the most valuable feature is that I can customize according to my needs. I can change nearly everything within the system from the front-end to the back-end of the integration to the managers. These fields you display to our end users, they will see the different categories. Also, there are columns on the online form when they submit...
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