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SolarWinds Web Help Desk review

Anil  Rao
Anil Rao
Vice President Delivery & Operations at Rezilyens
Reasonable pricing and simple installation, but support is neither knowledgeable...
They can build on providing product knowledge to the sales teams. They are not familiar with all of the product capabilities, or the comparison between similar products. I don't feel that we receive an adequate amount of help or cooperation from technical support. We would like to see automation included in the next release. We would like...

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