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ServiceNow Virtual Agent review
Manuel Villalba Rodriguez
Manuel Villalba Rodriguez
ServiceNow consultant at ATOS
Powerful, visually attractive, and helps to create deflections and save a lot of...
For me, it's very valuable that many of the IT solutions that normally service desk agents provide and that take a lot of their time can be done. For example, password reset normally takes a lot of time for service desk agents, and that is something that can be very easily automated so that they can focus on something that adds more value....

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