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ServiceNow review

ImedInoubli
ImedInoubli
IT Support Manager at MAF Retail
Comprehensive IT service management with predefined processes, and seamless...
Some features within ServiceNow have negatively impacted productivity, particularly in managing the entire process. Transitioning from Jira to ServiceNow has proven challenging for end users, as requests now involve multiple tasks, IBM numbers, and request numbers, which can be confusing. The ticketing system is also complex, causing...

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