free case study: Dawn McClure's unbiased review of ServiceNow
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Dawn McClure
IT Project Manager at a manufacturing company with 10,001+ employees
The Cadillac of ticketing systems
They could be more competitive with their licensing. We went to roll out asset management discovery and at the time they charge per network device only and you didn't get a price break until you were at 5k devices. To me, I would change the licensing to discovery of all devices. We made do with SCCM instead, but the limitation with using...
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