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ServiceNow review

it_user458964
Developer at a healthcare company with 1,001-5,000 employees
Scaling is nicely done, we've been integrating with other companies as well.
I would say everything. A customer can call the service desk and the service desk can create the incident and set the incident task to whoever it has to go to and the change is a huge process in our system. In our company, we have the change process that are properly done, so going into ServiceNow it improved the process even more. The...

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