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ServiceNow review

it_user458988
Support Specialist at a insurance company with 501-1,000 employees
It helped us better our processes. It forced us into adopting best practices.
We're a few generations back, we're on Eureka. We've had some vendors initially help us out. We've been through about four different vendors over the three and a half years. Some of that code has been problematic for us. We're looking to get to the Geneva release. A lot of this social type computing is really interesting to us. I'm going to...

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