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ServiceNow review

it_user458970
Program Manager at a healthcare company with 1,001-5,000 employees
Real time reporting capabilities and knowledge management features are the most...
I think within knowledge management the editor could be greatly improved. To me it's very archaic looking. One of the issues is when you go to pull a document in there - we're talking about knowledge, we're talking about how to do something in many cases. It doesn't do numbered lists very well. As soon as you put a picture in it starts your...

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