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ServiceNow review
Senior System Engineer at a healthcare company with 10,001+ employees
A lot of inherent complexity, but it is stable, powerful, and feature-rich
ServiceNow is a very powerful tool and with power comes complexity. It's divided up well, and I have experience updating tickets in it. In my opinion, it can do a lot, although some people think that it should do a lot more. I'm not convinced that it should be the source of truth for everything. Some people promote it as the source of...
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