free case study: an unbiased review of ServiceNow

Simplify your research with trusted advice from people like you. Would you like to learn about products from people using them now?

Download this FREE Help Desk Software case study, based on an UNBIASED USER EXPERIENCE with ServiceNow:

Where should we email your case study?

ServiceNow review

Senior System Engineer at a healthcare company with 10,001+ employees
A lot of inherent complexity, but it is stable, powerful, and feature-rich
ServiceNow is a very powerful tool and with power comes complexity. It's divided up well, and I have experience updating tickets in it. In my opinion, it can do a lot, although some people think that it should do a lot more. I'm not convinced that it should be the source of truth for everything. Some people promote it as the source of...

Since 2012, we've had 563,780 professionals use our research.

As seen in