free case study: an unbiased review of ServiceNow

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ServiceNow review

Sr. Architect at a computer software company with 10,001+ employees
Stable, has good workflow capabilities, but the setup could be simplified and the...
The interface, in my opinion, is not very good. It's very unclear where the status is and what steps I need to take next. I don't think the layout is very good. The interface requires an upgrade. I'm not sure if I'm using the most recent version, which could be the issue. However, I don't have control over which versions we use, and I do...

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