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ServiceNow IT Operations Management review
Sukkanta Banerjee
Sukkanta Banerjee
Senior Software Engineer at a tech vendor with 10,001+ employees
Track daily tickets, SLAs, and create dashboards
I give the solution an eight out of ten. The solution is used wherever there is an operations activity in our organization. It is hard to say exactly how many people are using the solution but it is a lot. We have a support team that consists of six to eight people used for deployment and maintenance. We definitely have plans to increase...

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