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ServiceNow IT Operations Management review
Raj Srivastava
Raj Srivastava
Tax Consultant at Deloitte
A simple tool that saves us time and has a user-friendly algorithm and setup
The solution saves us time because we do not need to communicate only through email. When sending emails, there is no guarantee of when the receiver will read or how they will interpret an email. However, with the tool, we both have access to it and can identify the topic and why the ticket was created. Therefore, both parties are aware of...

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