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ServiceNow IT Operations Management review
Sirisha Tadepalli
Sirisha Tadepalli
Principal Consultant at a computer software company with 10,001+ employees
Great modules with good stability and helpful technical support
Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to customers. That is one challenge we see. If Discovery, for example, could be extended to other cloud areas it could be very helpful. Currently, it has popular cloud service providers like AWS, Azure, GCP, Google. If they...

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