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ServiceNow Customer Service Management review

Rupesh Jethwa
Rupesh Jethwa
Solutions Architect at Globant
A stable tool to help manage infrastructures, deployments, and different products...
The product lacks customization capabilities. In the future, the product should include more options for customization to be able to meet the demands of the customers. Though our company prefers to implement the solution directly out of the box, we need better customization capabilities if there are some complex requirements from the...

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