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SAP BusinessObjects Business Intelligence Platform review

it_user425949
Senior BI Project Manager at a tech services company with 51-200 employees
It provides easy administration of content using web based CMC application.
SAP Support is next to useless in many cases. Out of more than 100 tickets created by a project team in one of my projects, only less than a third was resolved by SAP support personnel. The resolution of tickets usually takes a long time. SAP engineers are mostly working from India, in a different time zone, and seem to be more interested...

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