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Salesforce Service Cloud review
Maharshi Shukla
Operation Management's at WhiteHat Jr
Love Salesforce's support team, facilities, and services
I used Zendesk. Then, after cost-cutting, we started using Salesforce. Salesforce is very cost-effective. That is the major reason. From my personal point of view, Salesforce integrates with Microsoft Excel. In Zendesk, we had to create manual reports, like associate login reports and data reports on how many tickets were solved. Salesforce...
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