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Salesforce Platform review
Claudio Chalom
Claudio Chalom
Marketing Director at Berlitz Canada Inc.
Excellent comprehensive reports and opportunity management but B2C lead management...
I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense. In the next release, I'd like to see the opportunity to send text messages and...

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