free case study: Aaron Held's unbiased review of PagerDuty Operations Cloud

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PagerDuty Operations Cloud review
Aaron Held
Aaron Held
Sr Director Of Engineering at a computer software company with 501-1,000 employees
Automated alerting has streamlined incident response and improved team coordination
The users would complain that they always had a hard time maintaining their schedules, their escalations, and installing the app. I got a lot of complaints from the people that responded to pages rather than from the people who administered PagerDuty. The complaints I remember were about how users wanted to be notified. It was very common...

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