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PagerDuty Operations Cloud review
Abhishek Jadli
Abhishek Jadli
Production Support Engineer - Database at a wholesaler/distributor with 201-500 employees
Reliable incident paging has kept outages under control but separate client notes...
I think PagerDuty Operations Cloud could be improved by having two fields for incident updates. In my work, I handle incidents that have two fields: work notes visible only to developers working on the incident and additional comments visible to the client. When I update through PagerDuty, everything gets updated into the additional...

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