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OpCon review

AVP of IT at a financial services firm with 51-200 employees
Unhelpful documentation, unhelpful support, and the failover doesn't work
The user-side web interface generally works but fails for more complicated tasks. Self-service buttons that are paid for to be created by OpCon support are not tested and left in a non-functional state. After four different SMA reps "fixed" it only to find when it was used that it still didn't work we simply gave up on some of the...

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