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NICE CXone review
Program Manager at a tech vendor with 10,001+ employees
Crowdsourced knowledge has grown into a trusted customer hub and now supports...
One inconvenience is that because we are crowdsourced, we have hundreds of contributors every year, with most people only submitting one article, maybe two, so it does not make sense to pay for licenses for all of those people. This leads to some intermediary manual copy-paste processes because we just cannot have everybody working in the...
Since 2012, we've had 910,564 professionals use our research.
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