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Microsoft Dynamics CRM review
Cirvesh-Daga
Cirvesh-Daga
Director at T-Systems International GmbH
Intuitive UI, streamlines customer service and support tasks but lacks predictive...
A built-in automation engine to automate parts of workflows would be beneficial. That's the feature I'd be most happy to see expanded. It's currently tagged as simple automation, but I'd love some predictive capability. For example, if a business process has a certain timeframe due to the way it's worked out, the system should have...

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