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Microsoft Dynamics CRM review

reviewer2011371
Market Response Coordinator at a financial services firm with 201-500 employees
Allows you to work with segments and is scalable and stable
My company's biggest challenge with Microsoft Dynamics CRM is wanting to market solely to leads without having to create a contact and link the contact to the lead. From a marketing standpoint, there's room for improvement in the lead process of Microsoft Dynamics CRM. In the next version of Microsoft Dynamics CRM, I'd like to see built-in...

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