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Microsoft Dynamics CRM review

Daniel_Thomas
Daniel_Thomas
CRM Analytics Lead-Consumer Insights at a retailer with 1,001-5,000 employees
Works effectively with Microsoft tools and has been exponentially helpful, but is...
One of the biggest challenges is that there is a huge disconnect between, "The business wants this data available," and making that data available in our systems. It requires a lot of effort. There's a huge disconnect, and that's because of a lot of backend work that needs to get done. From a user standpoint, it is fairly intuitive. Its...

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