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Kore.ai review
Test Analyst at a tech vendor with 10,001+ employees
Chatbot AI has streamlined customer detail retrieval and supports flexible data input
The best feature Kore.ai offers, in my experience, is the AI assistant, which allows me to query user details in any way so that it gets fed into the system effectively. The AI feature in Kore.ai stands out for me because it is particularly useful in a specific chatbot context; for simpler cases, querying and getting details is fine, but...
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