free case study: Dan Watson's unbiased review of Kaseya VSA
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Kaseya VSA review
Dan Watson
IT Infrastructure/System Administrator at CNH Industrial Reman
The help desk feature lets our user create a ticket with one click, but support is...
The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses. There are many ways to improve VSA's user interface. They should get rid of the junk we don't use....
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