free case study: BasharatAhmed's unbiased review of JIRA Service Management

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on BasharatAhmed's UNBIASED USER EXPERIENCE with JIRA Service Management:

Where should we email your case study?






JIRA Service Management review

BasharatAhmed
BasharatAhmed
Product Manager at Hashmove
Intuitive solution with fast, helpful technical support
Some of the areas that could be improved are with the customizations. For example, if I wanted to add a new user with the same name, or start a new bot, add a new caller, or even just want to add a new column, it is complicated. This area can be simplified. The foundation needs to be simplified. As an additional feature, I would like to see...

Since 2012, we've had 765,386 professionals use our research.

As seen in