free case study: Joe Dede's unbiased review of JIRA Service Management

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on Joe Dede's UNBIASED USER EXPERIENCE with JIRA Service Management:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
JIRA Service Management review
Joe Dede
Joe Dede
Director at EMSOURCE
Solution has administration issues; very expensive
When looking at the overall suite of tools, I know there's a problem with the administration side of things since I have never come across a person who I would say is an expert in the administration side of things. Some Jira products, or particularly this one, have a duplication of entries problem. That needs to be sanitized on a regular...

Since 2012, we've had 867,370 professionals use our research.

As seen in