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JIRA Service Management review
DanielAlvarez Arribas
DanielAlvarez Arribas
Manager at GMX
The basics are solid, but I'd like to see improvements in advanced queries, UI...
The user interface becomes sluggish when there are many items in the database, especially large Product Backlogs. I've had page-load times of more than 30 seconds on modern clients. That's just unacceptable. A lot of things are processed through the user interface when it might be smarter to process them through the backend. It tends to be...

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