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JIRA Service Management review
Andrew Burt
Andrew Burt
Technical engineer at a consultancy with 201-500 employees
Automatic responses and actions are valuable features, but needs more native...
Because it's a cloud platform, and because it's based on people subscribing to a platform, you end up with iterative improvements. I know a lot of users have said that they want a feature, for example, that was on the on-prem version of Jira or that the cloud version is missing, and the biggest issue, and this applies to a lot of cloud or...

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