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JIRA Service Management review

KishoreKumar2
KishoreKumar2
Sr Associate at a maritime company with 501-1,000 employees
Great SLAs and reports with an easy setup
We have a lot of add-ons, however, instead of the add-ons, for example, cloning could be better. When we do a clone of a particular issue, it needs to ask certain things like system fields at least, to copy them or not. One thing which I did not like, is whenever we are moving a request from one project to another project, if, during that...

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