free case study: an unbiased review of JIRA Service Management

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on an UNBIASED USER EXPERIENCE with JIRA Service Management:

Where should we email your case study?






JIRA Service Management review

it_user1539687
Director of ERP Systems at a wholesaler/distributor with 51-200 employees
Customizable, stable, and integrates well
The way it handles subtasks can be improved. We would really like the ability to have different types of subtasks. If we have a user story for a feature, we would like to have a subtask for documentation, a subtask for requirements, a subtask for development, and a subtask for testing. Right now, we just make four subtasks, but there is no...

Since 2012, we've had 879,927 professionals use our research.

As seen in