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HCL Connections review

it_user541287
Senior Enterprise Solutions Architect at a insurance company with 1,001-5,000 employees
Wikis and Files work well for process documentation and reference material.
IBM scheduled weekly - sometimes bi-weekly - meetings to review the status with open PMRs. They also provided on-site support during the final migration before our “go-live” date. The support provided through PMRs was helpful, though there were some issues with incomplete, confusing, and incorrect information within the installation...

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