free case study: Mahesh Pansare's unbiased review of GLPI by Teclib
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GLPI by Teclib review
Mahesh Pansare
Linux Administrator at Magna International
Helps us to manage end-user calls and tickets
If you're considering using the tool for the first time, my advice would be to consider your options. It can be a bit complex to deploy initially, and simpler alternatives like Zendesk might be easier to set up and use. However, once the solution is set up, it runs smoothly without major issues. I rate the product an eight out of ten.
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