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Genesys Cloud CX review
Manan Gupta
Manan Gupta
Management Consulting Analyst at a consultancy with 10,001+ employees
Offers excellent scalability and is user-friendly
In my experience, the deployment of Genesys Cloud was relatively easy compared to on-premise solutions. However, it depends on the project's complexity and budget. Typically, a team of specialists is involved, including IVR, reporting, support, and business development experts. The team size varies based on project requirements and can...

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