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Freshservice review
GeorgeMartin
Director and Owner at Innovo Limited
A highly stable and scalable solution with an excellent sandbox, but is difficult...
The most significant area for improvement is consistency across the different modules, as they are not intuitive. It makes me think the modules have different development teams with no consistent approach. From an end-user perspective, I can do certain operations in one module, such as incident management, but not in problem management, for...
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