free case study: Tim Guilder's unbiased review of Freshservice
Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE Help Desk Software case study, based on Tim Guilder's UNBIASED USER EXPERIENCE with Freshservice:
Where should we email your case study?
Freshservice review
Tim Guilder
Head of Production Technology at a insurance company with 5,001-10,000 employees
Provides excellent traceability along with improved efficiency and reliability
It would be good to have the product integrated with Google because that's our corporate tool of choice. I'd also like to see a notice board where you can list a summary of the top 10 items being dealt with each day. It's something that would be very helpful. I believe they're working on a chatbot but we haven't seen that as yet. I'd like...
Since 2012, we've had 879,310 professionals use our research.
As seen in